Something that requires a considerable investment of time and organizational resources while bringing unwanted public attention is ________

A) a crisis
B) a problem
C) a situation
D) an incident
E) an event


Answer: A

Communication & Mass Media

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A reporter relying on press releases produced by public relations professionals needs to be aware that

A) they are the most common sources of plagiarism. B) they are rarely useful for anything more than filler. C) it is difficult to attribute them to a specific source. D) they are prepared to promote something in particular and are likely biased.

Communication & Mass Media

_____ means "fear of public speaking"

A. speech phobia B. glassophobia C. technophobia D. talkophobia

Communication & Mass Media

Guidelines for selecting a speech will include all but ________

A) your interest in it B) your ability to handle it C) its appropriateness D) time constraints

Communication & Mass Media

Which strategy for delivering bad news involves using messages that are honest and straightforward?

A. direct strategy B. indirect strategy C. comforting strategy D. empowerment strategy

Communication & Mass Media