In customer service, pet peeves or hot buttons are behaviors such as ________.
A. demonstrating knowledge or authority
B. exhibiting a professional appearance
C. putting someone's call on hold without permission
D. answering the telephone promptly
Answer: C
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What identifies components by a coding scheme that specifies size, shape, and the type of processing (such as size)?
A) engineering drawing B) group technology C) bill of material D) assembly drawing E) assembly chart
If two events (A,B) are independent, then the conditional probability of P(A|B) = ________
Fill in the blanks with correct word
In the context of buying and selling securities, placing a sell limit order:
A. prevents yourbroker from buying low and selling high over a relatively short time horizon. B. prevents your broker from selling your stock at a price you believe is too low. C. instructs your broker to sell your stock at the current market price. D. instructs your broker to sell your stock just before it becomes undervalued in the market.
The separation of all organizational activities into distinct tasks and the assignment of different tasks to different people is called job
A. rotation. B. specialization. C. enlargement. D. enrichment. E. organization.