A defining quality of relational conflict is that it is
A. internal.
B. intrapersonal.
C. expressed.
D. anger-filled.
C
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I ask you to get some information together on absenteeism rates for the hourly employees. You check the files from ten years back, collect the current time cards, and give me a 20-page report two weeks later
I wanted an oral report the day after I requested the information. This example most clearly illustrates A) identifying. B) pendulum effect. C) indexing. D) bypassing. E) metaphoric language.
What kind of speech are you giving if you are persuading a room full of smokers to quit smoking?
A. speech to reinforce or stimulate B. speech to convince C. speech to actuate D. speech of tribute
Self-handicapping strategies serve the purpose of _______
a. excusing failure b. confirming self-image c. securing help d. hiding faults
When not gesturing, you should keep your hands in pockets or on a lectern.
Answer the following statement true (T) or false (F)