Why do diversity training sometimes use confrontational techniques?
a. to point out the conflict inherent in diversity
b. to make the class more exciting
c. to raise awareness about personal harm caused by the "isms"
d. to get people to open up and express their feelings
c. to raise awareness about personal harm caused by the "isms"
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When Hewlett-Packard's management team decided to alter the impression that the company was a staid company run by engineers into an ultimate lifestyle technology company in tune with pop culture is an example of:
A) developing a new image B) reinforcing a current image C) rejuvenating an image D) changing an image
When you deliver bad news about business transactions (such as a delayed order shipment), you should always apologize to the audience
Indicate whether the statement is true or false.
Hours of employee training is an example of an objective measure
Indicate whether the statement is true or false
Western advertising agencies still find markets such as China and Japan to be very complex, as Asian agencies find it just as difficult to establish local agency presence in western markets
Indicate whether the statement is true or false