Scott finished his very interesting and entertaining speech on his favorite group on campus. He had
been so nervous that his hands were sweaty, and he had butterflies in his stomach.
As he walked back to
his seat, he let out a "Whew! I am so glad I am done! I was so nervous up there!" The audience
(including the instructor) could not believe that such a vibrant speaker could be so nervous. Scott's effects
of communication apprehension were ______________________.
A. internal.
B. external.
C. cognitive.
D. hereditary.
A
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Emotional labor rarely is seen as a way to increase success and profits of the organization.
Answer the following statement true (T) or false (F)
Due to the increasing access to professors through email, course delivery systems such as Angel and Blackboard, and even through Facebook, students often make the mistake of thinking that
they should have access for their teachers 24/7. According to your textbook, this addresses the challenge of a. separating work time from personal time. b. determining when a particular channel is appropriate for the type of message being shared. c. monitoring and managing what employees are doing with the technology to which they have access at work. d. knowing one's workplace relationship limits.
The text highlighted several main factors to consider in an employee evaluation. The most common factors are either directly or indirectly related to
a. listening. b. working overtime. c. leading others. d. meeting deadlines.
Advertising images rely on enthymemes
Indicate whether the statement is true or false