A coworker makes nasty comments to the nurse and the nurse notices the coworker shooting dirty looks at the nurse
The nurse approaches the coworker and says, "You seem angry with me. Can we talk about what's bothering you?" The coworker responds, "I'm not angry with you. Everything is fine." What behavior is this coworker demonstrating?
1.
Conflict management
2.
Conflict control
3.
Passive-aggressive
4.
Aggressive
ANS: 3
The coworker is demonstrating passive-aggressive behavior, which includes angry body language and nasty comments while denying there is a problem.
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