________ communication moves upward, downward, or horizontally.

A. Social
B. External
C. Formal
D. Grapevine
E. Informal


Answer: C

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Objectivity, which journalists presumably strive for and public relations practitioners help media professionals to achieve, is ideally an attempt ________

A) at pure and complete neutrality B) to be fair, to remain neutral C) to include enough biased opinions to make a story believable D) to satisfy conservative critics of the so-called "liberal media"

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A marketing plan is a written document that covers the situation, strategy, and tactics to

accomplish a specified set of objectives within the time period covered by the plan. Indicate whether the statement is true or false

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According to Henri Fayol's principles of management, ________ refers to promoting a unity of interest between employees and management.

A. centralization B. remuneration C. discipline D. esprit de corps E. scalar chain

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Which of the following oral contracts may be enforceable?

A. Nathan owes $1,000 in back rent to his landlord. Miranda tells Nathan not to worry about it, she'll pay his debt for him. B. Kenny orally agrees to purchase 5,000 pencils that the ABC Pencil Company stamps with the words "Kenny is the Greatest!" C. Mrs. Washington calls the corner grocery and places an order for a loaf of bread, a gallon of milk, and a pound of hamburger to be delivered to her. Ten minutes later, before the store has a chance to put together her items, she calls to cancel the order. D. All of these are correct.

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