A hospital wants to improve quality with its customers. It sends out a questionnaire to all patients who have stayed in the hospital in the last year and asks about their needs and how well they were met

Which aspect of the Six Sigma process is the questionnaire going to provide data for?

A) Define
B) Analyze
C) Improve
D) Control


A

Nursing

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The nurse working in an urgent care center admits a 16-month-old infant who has been pulling on his ear. The child is diagnosed with otitis media. What instructions will the nurse provide to reduce ear pain? Select all that apply

Standard Text: Select all that apply. 1. Elevate the child's head. 2. Hold the sore ear against the parent's shoulder. 3. Administer aspirin every four hours. 4. Alternate ibuprofen every six hours with acetaminophen every six hours. 5. Administer ibuprofen or acetaminophen, but not a combination of both, for pain.

Nursing

The capacity of the uterus in a term pregnancy is how many times its prepregnant capac-ity?

a. 100 b. 200 c. 300 d. 500

Nursing

You neglected to chart that you gave your client a prn medication. From a legal perspective, this implies which of the following?

1. that you did not give the medication 2. nothing (no legal implication), because the client did not suffer as a result of it 3. that you forgot to chart that you gave the medication 4. that quality assurance of the institution may be called into question

Nursing

After a tonic-clonic seizure, it would not be unusual for a child to display which symptom?

a. Irritability and hunger b. Lethargy and confusion c. Nausea and vomiting d. Nervousness and excitability

Nursing