How do you make your message redundant without insulting your listeners' intelligence?
a. by sprinkling in one or more internal summaries of your key ideas
b. by providing a clear preview in the introduction but not in the conclusion
c. by only using signposts in the introduction and conclusion
d. by delivering the introduction and conclusion to the audience twice
a
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Procedural conflicts include problems with people's participation in group settings
Indicate whether the statement is true or false.
Looking away while someone nearby is having an argument is an example of
A) visual dominance behavior. B) nonverbal rules. C) compensating for distance. D) civil inattention as part of eye avoidance.
Hearing and listening are essentially the same.
Answer the following statement true (T) or false (F)
In the Jackson family, the children know that they should never discuss their father's alcohol problem even though they have never been told that directly. This is an example of a(n) which of the following type of family rule?
A. implication rule B. governing rule C. explicit rule D. implicit rule