Which is an example of value identification?
A) Please estimate the total worth of your current investments.
B) You are one of our most valuable customers, so we will offer you free shipping on your
next order.
C) Since you have asthma, it's important for you to vote for an environmentally-minded
candidate who will work to reduce pollutants in the air you breathe every day.
D) Select your favorite color scheme to use as a background for your PowerPoint
presentation.
E) All of the above are examples of value identification.
C
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Although the term often has a negative connotation, __________ are actually the same as perceptual schemata, in that both are quick categorizing systems for organizing information we select about others
a. prejudices b. stereotypes c. gender roles d. biases
List the nine basic guidelines for productive conflict
1._______________________________________________________ 2._______________________________________________________ 3._______________________________________________________ 4._______________________________________________________ 5._______________________________________________________ 6._______________________________________________________ 7._______________________________________________________ 8._______________________________________________________ 9._______________________________________________________ Fill in the blank with correct word
Answer the following statements true (T) or false (F)
1. Effective nonverbal communication can enhance attraction, popularity, and well-being. 2. Nonverbal communication can substitute for verbal messages. 3. Kinesics is the study of communication through the eyes.
It is helpful to learn the specific expectations that individuals and groups hold before you converse with them
a. true b. false