Which of the following is NOT a tip for better utilization of time spent on the telephone?
A. Have someone screen your calls.
B. Develop a habit to be on long-winded calls.
C. Hang up when on hold for a lengthy time.
D. Have an agenda for the call.
B. Develop a habit to be on long-winded calls.
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Normally, a duty to pay the agent is implied unless special circumstances or the relationship of the parties suggests that a gratuitous agency was intended.
Answer the following statement true (T) or false (F)
Which of the components on Blake and Mouton’s Leadership Grid has high concern for both interpersonal relationships and task accomplishment?
A. team B. country club C. impoverished D. middle of the road
As a communication channel, _____ has the highest level of channel richness and is used when the message to be communicated is personal, emotional, or high-priority.
A. voice mail B. a face-to-face meeting C. a text message D. a memo
The president of the United States can terminate the office of any and all federal judges if done within six months of the president taking office
Indicate whether the statement is true or false