Which is NOT a way to improve your attitude?
a. Visualize the attitudes you want to improve.
b. Surround yourself with positive people.
c. Resolve to adopt the attitudes you want to improve.
d. Dwell on your failures.
d
You might also like to view...
A women you see at the bus stop has a diaper in her hand, spit-up on her top, and a baby bottle in one hand. You infer that this woman is a mother, but the actual mother of the baby returns from inside the nearby convenience store and takes the baby and the bottle from the woman at the bus stop. What is the source of your confusion?
A. category confusion B. your script C. fact-inference confusion D. uncertainty reduction
Which type of workplace is likely to utilize open management employee meetings and open e-mail communications to learn of its employees’ concerns and expectations?
a. information-based workplace b. open communication-based workplace c. inclusive workplace d. exclusionary workplace
Lillie worked as a caterer when she was in college. She was highly critical of the caterer and its staff that her parents selected for their 50th anniversary party. Lillie's attitude about how a caterer should act reflects her:
A. Situational factors B. Personal service philosophy C. Augmented service expectation D. Cultural service expectation E. Derived service expectation
The buying stage of "____" could consist of running a Web search on GPS phones, and learning about the phone's capabilities.
A. realizing a need B. researching a product C. selecting a vendor D. providing payment