Examples are distinguished on the basis of whether they are real or hypothetical

Indicate whether the statement is true or false.


Answer: TRUE

Communication & Mass Media

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Following widespread protests from labor unions in Phuket, a major American toy manufacturing company contemplated providing the workers in its numerous Thai factories with the same healthcare benefits and workplace safety regulations as it does

with their U.S. counterparts. Before making the decision final, however, the company carefully analyzed whether taking such a step would be practical and economical for the organization. What phase of the issues management process is the toy manufacturing company currently in? a) Formulating strategy options b) Developing action plans c) Managing organizational crises d) Restoring organizational reputation

Communication & Mass Media

Bernice wants to explain how to bake an apple pie in her information speech. What two purposes should her process speech topic serve?

A) to increase understanding and to motivate the audience to action B) to gain the audience's attention and to teach the audience how to do something C) to gain the audience's attention and to increase understanding D) to increase understanding and to teach the audience how to do something E) to call the audience to action and to entertain

Communication & Mass Media

The task dimension offers the best indicator for assessing a group's level of productivity

True False

Communication & Mass Media

Walking through a crowded sports event with thousands of people talking and picking up on a conversation about your favorite hobby, fishing, when someone in the crowd mentions a fishing boat is an example of

A. scanning and choosing. B. pseudolistening. C. empathetic listening. D. discerning intent.

Communication & Mass Media