Mr. Jones has just been forced to retire from his position at the local factory. Which of the following statements would help draw Mr. Jones into a discussion about the loss of his job?
a. "Why be upset? You will feel fine in time"
b. "How did you feel when the factory forced you to retire?"
c. "It is normal to feel lost when you are forced to retire"
d. "Retirement is a great opportunity to try new things that you did not have time to do when you were working"
B
Response B is an open question, encouraging Mr. Jones to talk about his personal feelings. Responses A, C, and D are closed statements that do not encourage Mr. Jones to talk about his feelings. Instead, they are statements of the nurse's beliefs about how Mr. Jones should be feeling.
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