The primary advantage of illustrations is _____
a. they offer solid proof of the point you want to make
b. audiences enjoy listening to stories, so your speech is more interesting
c. you can just make up stories if you can't find other materials
d. they are the primary means of building speaker credibility
b
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Which of the five dysfunctions of a team is related to low standards and poorly defined roles and responsibilities?
a. Absence of trust b. Lack of commitment c. Avoidance of accountability d. Fear of conflict
Smiles, head nods, eye contact, and clapping from audience members are all forms of
a. encoding. b. decoding. c. internal noise. d. feedback.
Georgio wants to dispute his cable charges and discovers he has to talk to a dispute resolution specialist in another state who will decide his case with no chance to appeal. Georgio is experiencing ______.
A. REDRESS B. nonbinding arbitration C. binding arbitration D. forced binding arbitration
The media companies that we are familiar with are ______.
A. most often individually controlled companies B. all part of one very large company C. mostly owned by a few very large companies D. owned and controlled by the users