The closing of a conversation typically does all of the following EXCEPT
A) reveal conversational satisfaction.
B) schedule future conversations.
C) open the channels of communication.
D) end the conversation.
C
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Critical incident technique combines
a) In-depth interviewing and the case study technique b) Surveys with experiments c) Case studies and focus groups d) Direct observation and experiments
Presentation speaking occurs
a. primarily in the college classroom. b. primarily in community meetings. c. primarily in business settings. d. primarily in political settings. e. in all walks of life.
When writing for broadcast, which principle should be upheld? a. Write using a simple and direct style, much like aconversation
b. Write using technical terms and jargon to appearmore credible to your audience. c. Write using humor as much as possible to ensure the retention of viewers.
Keith forms an impression about his new roommate based on the information gathered by searching the Internet. In the context of Chuck Berger's strategies for seeking information, Keith is most likely using a(n) ________.
A) passive strategy B) extractive strategy C) interactive strategy D) active strategy