The nurse overhears the nursing supervisor tell a certified nursing assistant (CNA) that she is hopeless and will never function competently. The nurse knows that labeling this CNA will have what impact on motivation?
1.
It will challenge the CNA to do better.
2.
It will anger the CNA and motivate her to get even.
3.
It will demotivate the CNA and cause her to stop trying to improve.
4.
It will not have any impact on the CNA's motivation.
ANS: 3
Labeling and stereotyping is likely to strip the CNA of all motivation and she will stop trying to improve.
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