Which of the following statements about GATS is true?
a. It does not address the recognition of licensing and professional qualifications.
b. Countries may not exclude categories of services from the application of GATS.
c. This is the first multilateral legally enforceable agreement to establish rules for international trade in services.
d. All of the above
c
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A ________ is a set of conditions that creates a drive toward action to fulfill a need or want
A) stimulus B) perception C) belief D) motivation E) norm
Which of the following is one of the three functional imperatives in services management?
a. The management function. b. The outputs function. c. The inputs function. d. The servicescape function. e. The human resources function.
The relative worth of a job, and the wage adjustments for it, are determined by using job ____________________ systems.
Fill in the blank(s) with the appropriate word(s).
Susan is planning to incorporate a new landscaping company, "Evergreen and Growin'." She has held herself out as an agent for Evergreen and has contracted to buy a truck, tools, fertilizer, and seed and also has entered into a lease on behalf of Evergreen for an office. When she fails to get the loan from the bank, she cannot start the business, so she cancels all the contracts. What are the
consequences? A) Susan can cancel all the contracts with no personal liability if she told them she was acting as an agent and expressly warranted that she would not be responsible. B) Susan may be held personally liable on the contracts because she misrepresented to third parties that she had authority to make contracts on behalf of a non-existent corporation. C) Since the company never existed, she gave no implied warranty. D) Susan will be held liable for the contracts only if she ever gets the loan.