Joe is the manager at a local non-profit organization. At least twice a day for the last week Joe has had to reprimand and correct another employee. Joe is obviously upset, and this employee seems to be doing continually worse, instead of better

In order to improve the
relationship, which of the following could Joe do?
A. Help the employee find another job now before it is too late. He is obviously not
going to make it here.
B. Explain that communicator style is of the utmost importance and therefore the
employee should find better way to communicate.
C. Increase the praise/criticism ratio. By affirming what he is doing right, he will be
encouraged to fix what he is doing wrong in order to further excel.
D. Joe should not do anything. The situation will work itself out over time


C

Communication & Mass Media

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