John is the owner of a chain of restaurants in Texas. When tilers from Johnson Tiles were laying tiles in one of the restaurants' newly refurbished restrooms, John calmly tells the salesperson of Johnson Tiles, "We need to renegotiate the price of these tiles. I have learned that you charge a 50 percent markup, and as a small-business owner, I find that unacceptable." Which of the following win-lose strategies is most likely being used by John in this scenario?

A. Ambush negotiating
B. Browbeating
C. Limited authority
D. Red herring
E. Lowballing


Answer: A

Business

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