Learning the telephone triage process includes ____.
A. permitting the office staff to diagnose a patient's problem
B. eliminating the need to ask the patient his age and symptoms
C. using the office's written guidelines for commonly asked questions
D. training the office staff to prescribe a treatment plan for patients
E. using medical references as necessary to answer the patient's questions
C. using the office's written guidelines for commonly asked questions
An increasing number of medical practices are preparing guidelines for telephone staff to follow when patients call the office with specific medical problems or questions.
You might also like to view...
What size of needle is used for collecting donor units of blood?
A. 25-gauge B. 23-gauge C. 21-gauge D. 18-gauge
Surgeon performed an arthroscopy of the right knee, with limited synovectomy and shaving of articular cartilage.
Identify the terms used to look up the code selection in the Alphabetic Index. Assign CPT codes to the case.What will be an ideal response?
Write the correct metric notation for thirteen hundredths of a kilogram
What will be an ideal response?
A gram-negative rod that displays resistance to ertapenem should also be tested using the
A) ESBL screen. B) Hodge test. C) AmpC induction screen. D) chromogenic nitrocefin test.