Fragmentation refers to:

a. The lack of one coherent policy to deal with an issue.
b. The client's need to visit many different agencies to deal with the same issue.
c. The lack of consistent services over a period of time.
d. Staff performing tasks that they have not been trained to do.


B

Social Work & Human Services

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Conscious behaviors can be used to build relationships and ______.

A. promote job seeking skills B. encourage healthy parenting skills C. facilitate the helping process D. expand public housing options

Social Work & Human Services

The best way to help a client collect their thoughts and organize their concerns is:

A) To provide them with a copy of your interview notes at the next session. B) Have them write down the things that concern them most at the end of the interview. C) To focus on feelings throughout the interview. D) By summarizing content in a concise, accurate, and timely way.

Social Work & Human Services

PERT charts:

A) ?Always use the time unit of individual days B) ?Establish time frames C) ?Avoid establishing deadlines for evaluating progress D) ?Are less efficient in a vertical format

Social Work & Human Services

The agenda building process:

a. Is often skewed against unpopular issues and powerless groups. b. Favors unpopular issues and powerless groups. c. Should bypass unpopular issues and powerless groups. d. Is not pertinent to unpopular issues and powerless groups.

Social Work & Human Services