What are the procedures professional counselors follow when beginning their work with a new client during a crisis or disaster situation? How might the procedures be different when working with a client during a crisis situation compared to working with a client that is not in a crisis situation?

Question

What will be an ideal response?

Answer 1

Informed consent: The typical procedures for obtaining consent is often not possible, given that individuals may not be able to make informed decisions at the time of crisis. Professional counselor should introduce oneself, tell the client about credentials and training, and state one’s role in the crisis response. It is important to provide clients with choices and freedom in the therapeutic process.

Rapport: Although the situation may feel chaotic and the client is in a crisis situation, building rapport is essential. May begin with simple gestures, adjusting how clients are positioned, and allowing client privacy.

Risk Assessment: Look for warning signs (behavioral changes) and emotional responses (e.g., hopelessness, guilt). It is also especially important to assess for risk factors of suicide when there are disasters or other crisis events in the community.