What percentage of companies will ignore a Twitter complaint?
A) 30
B) 40
C) 50
D) 60
E) 70
Answer: E
Explanation: E) Unfortunately, 70 percent of companies ignore Twitter complaints. However, research suggests that responding through social media can improve customers' goodwill 83 percent of the time.
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Answer the following statement true (T) or false (F)
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A) quota sampling B) snowball sampling C) judgmental sampling D) sampling E) simple random sampling
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Indicate whether the statement is true or false
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