First impressions tend to focus only on certain attributes, including
a. a person's physical health and emotional well-being.
b. whether the person is approachable or friendly.
c. income and educational levels.
d. the status of a person on social networking sites such as LinkedIn, Facebook, and Twitter.
Answer: b
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If you are being interviewed the "Martha M. Houlgate Memorial
Scholarship," it would be a good idea to find out A. who she was. B. how much it is for. C. who is on the committee. D. when they will make the award. E. what to wear.
Which of the following is one of Wilmot and Hocker's hallmarks of a constructive conflict?
a. Hold your position on an issue firmly. b. Try to protect yourself against conflict. c. Be willing to lose if it means making the other person happy. d. Focus on the relationship rather than the individual.
The two major kinds of online speeches discussed in your textbook are
A. prepared speeches and extemporaneous speeches. B. digital speeches and uploaded speeches. C. downloaded speeches and streaming speeches. D. recorded speeches and real-time speeches. E. remote speeches and in-person speeches.
With what activity does the strategic planning process begin and end?
a. developing objectives b. conducting research c. identifying target audiences d. determining a timetable