Assume that you are the project manager handling a project. You have been working on the project for the last few weeks. During this time, you have had three meetings and at each one, Anthony, one of your team members, has either come late or left early. Even when he is at the meetings, it seems that his mind is elsewhere, and he rarely contributes. Everyone's inputs on the project are needed, and you are concerned that his lack of participation and preparation will affect the group's outcome. Apply the principles of assertive communication in formulating a script for approaching Anthony in this situation. Identify parts of your script that lend themselves to assertive communication.
What will be an ideal response?
Scripts will vary, but they should illustrate the following elements:
1) Fairness
2) Directness
3) Tact and sensitivity
4) Honesty
They should include these three parts: their perspective/perception of the situation, their feelings about the situation, and their wants regarding the situation or outcome.
The statements should take responsibility and then effectively use the "I" message.
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