Which statement is true concerning the refreezing phase of the change process?
A) The focus of this phase is to integrate the change into the status quo
B) Stabilization of change requires a 6- to 9-month period of time
C) If refreezing is incomplete, prechange behavior will be resumed
D) The change agent must remain involved until the refreeze stage is complete
Answer:
A) The focus of this phase is to integrate the change into the status quo
C) If refreezing is incomplete, prechange behavior will be resumed
D) The change agent must remain involved until the refreeze stage is complete
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