The Oracle _____ function compares an attribute or expression with a series of values and returns an associated value or a default value if no match is found
a. NVL b. TO_CHAR
c. DECODE d. CONVERT
c
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Ralph candidly thinks to himself, "I just don't know if I have the leadership skills to progress in my career. I've made it to the second level of management, but I want to contribute at a greater level. I have always held the view that ‘leaders are born, not made,' and I have considered myself fortunate to be one of these born leaders. I have the necessary leadership traits. However, as my responsibilities have increased, I have become less and less effective in leading larger and more diverse organizations. The negative performance of my business unit is reflecting this, as is my ability to develop my staff." How would you advise Ralph?
A. View each leadership situation to be unique, and adapt your leadership style to the situation. B. Hire only those staff whose personalities and backgrounds are well suited to your leadership style. C. Employ coercive power on those staff members who do not respond to your leadership. D. Exclusively use a transactional approach to excite, transform, and empower your staff. E. Consistently use your trait approach to leadership, and you'll find that your staff will eventually adapt.
Which one of the following descriptions best defines the cycle-service level as a measure of customer service?
A) the preferred proportion of annual demand instantaneously filled from stock B) the number of stockouts tolerated per year C) the preferred proportion of days in the year when an item is in stock D) the desired probability of not running out of stock in any one inventory cycle
James recently purchased a new car, however now he is worried about whether he made the right decision. Consumer behaviourists have a term for this state of mind. What is it?
a. purchase concern b. dithering c. post purchase dissonance d. product evaluation e. consumer re-evaluation
If the customer finds all desired items, brings them to the checkout counter, pays for them, and carries them out, then a normal flow has occurred
Indicate whether the statement is true or false