If members are critical of or reject the past behavior of another member, one way to build cohesiveness is to build empathy by ______.
a. exploring the fact that the individual was likely not responsible for their actions
b. supporting members in overcoming their rejection of the behavior
c. moving on from this conversation and focusing on things that members like about one another
d. identifying factors that led to this behavior while also identifying strengths and positive actions
Ans: D
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a. True b. False
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