Describe the three stages in the stimulus-response model of buyer behavior.
What will be an ideal response?
The first stage is the stimulus, which is the sales presentation. Next comes the black box, which indicates the buyer's hidden mental processes. The final stage is the response, which is either a sale or no sale.
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During a purchase process, a junior or inexperienced salesperson is more likely to be focused on the:
A) purchaser. B) influencer. C) decider. D) initiator.
It is unlikely that a company would want to bond its employees who handle cash or inventory
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. The key to the win-win strategy is that it follows a combative problem-solving approach rather than a mutual one. 2. In order to effectively implement the win-win approach, managers must believe that competition is better than cooperation. 3. A manager needs to enter the conflict situation believing others’ opinions are beneficial. 4. Research reveals that problem-solving groups with high trust usually exchange relevant ideas and feelings more openly.
The log of work-related injuries and illnesses is filed
A. under OSHA Form 300. B. in the fitness-for-duty roster. C. in the Federal Register. D. by an employer's insurance company.