The nurse is providing care for a person who has difficulty hearing high-pitched tones. Which of the following actions would be most appropriate for the nurse to take?
a. Speak softly, using a near-whisper tone.
b. Speak rapidly, using multiple hand gestures.
c. Speak loudly from across the room.
d. Speak slowly, emphasizing lip movements.
ANS: A
For older patients, the first difficult sounds to discriminate are the high-pitched tones. Therefore, it is often more effective to whisper when communicating with the hearing-impaired individual, because whispering decreases the pitch of the sounds.
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