Which of the following is the first step in handling customer complaints?
A. Asking the customer to recommend a solution and agreeing on a solution
B. Paraphrasing the complaint and apologizing
C. Implementing a solution quickly
D. Preventing future complaints and following up
Answer: B
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Companies prepare classified financial statements because they are required by international accounting principles
a. True b. False Indicate whether the statement is true or false
In the notation used to identify the single-channel, constant service rate queuing model M/D/1, the letter D refers to ______.
a. Poisson distribution of arrival rates b. Poisson distribution of service rates c. single channel or server d. constant service rate
Conrad, an accountant, who performed tax services for Glenn, a small business owner, earned a $5,000 fee over a three-month period. Conrad then assigned this fee to her bank to apply toward a loan. Based on this information, which of the following statements is correct?
a. Legally, Conrad's claim is not assignable. b. Only claims other than money are assignable. c. Conrad's right to the $5,000 fee is assignable because it involves a claim for money. d. Conrad's right to collect $5,000 is not assignable without the bank's permission.
________ is the study and practice of ecofriendly computing resources, and it is now a key concern of business in all industries
Fill in the blank(s) with correct word