Which of the following statements is true of the National Consumer Arbitration Program?
A) The arbitrator can award punitive damages.
B) It can only hear cases that have been dismissed from court.
C) Arbitration through this program is more expensive than a lawsuit in court.
D) Arbitrators cannot award damages beyond the value of the product in question.
D
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Creating a niche by differentiating one's product or service often allows small firms to compete successfully with market leaders.
Answer the following statement true (T) or false (F)
When an MPR professional arranges a speaking engagement for a firm's expert, it is most important to ________
A) prevent the expert from meeting with connectors until after the event. B) provide audience members with flash drives that document the event C) set up a direct feed from the event to the firm's Web site for live viewing D) actively promote the products and services of the firm throughout the speech E) communicate with connectors about the newsworthy nature of the event
In the United States, the powers of government are divided between a national, state, and several local governments. What is this type of system called?
A. federalism B. democracy C. confederation D. oligarchy
A specific technique used to reduce the need for information is to
A. reduce the inventory on hand. B. invest in information systems. C. create self-contained tasks. D. create strategic alliances. E. create horizontal relationships.