Cassandra will be writing a bad-news letter to a customer and wants to follow the four-part indirect plan. In what order should she organize her letter?
A) Bad news, reasons, buffer, closing
B) Buffer, bad news, reasons, closing
C) Buffer, reasons, bad news, closing
D) Reasons, bad news, buffer, closing
C
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Susan wanted to give a diamond pendant to Lucy, her daughter. Susan entered into a contract with Andrew, a dealer who specializes in diamond jewelry. Susan had promised to pay him if he delivered the pendant to Lucy. Andrew withdrew from the contract and Lucy wanted to sue him. Which of the following statements is true in this scenario?
A. Lucy cannot sue Andrew as Susan's promise was gratuitous and therefore unenforceable. B. Lucy can sue Andrew as she is a creditor beneficiary of the contract. C. Lucy can sue Andrew as she is a donee beneficiary of the contract. D. Lucy cannot sue Andrew as she is an incidental beneficiary of the contract.
American negotiators and Asian negotiations move through the phases of negotiation differently. Describe the difference.
What will be an ideal response?
On a variable costing income statement, the difference between sales and variable cost of goods sold is called:
a. gross margin. b. contribution margin. c. profit margin. d. manufacturing margin.
Provide three examples of nonmonetary motivation and rewards practices that have the capability to foster good strategy execution and explain how they act to produce such a result.
What will be an ideal response?