Describe the job characteristics theory and why growth needs matter.

What will be an ideal response?


In this theory of motivation, jobs can be designed, so that people are more
motivated, satisfied, as well as perform better. Skill variety is the extent to which people
use different skills and abilities at work, meaning that the employee is not doing the
same repetitive tasks over and over. Task identity: the task is one that people
experience from beginning to end. In other words, they identify with an entire work
product. Task significance--the degree to which the job is seen as having an impact on
others. The work does something good for society. Autonomy--the employee has the
freedom to plan and perform his or her own work. The employees have discretion about
their work and are not intensely supervised. Feedback--the job provides information on
how effective the employee’s work is. Just doing the work itself provides performance
feedback. The growth needs of employees affect the degree to which a person
experiences meaningfulness, responsibility, and knowledge of results from their work.

Business

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