Messages sent to someone through other than spoken means are called nonverbal feedback.
Answer the following statement true (T) or false (F)
True
Messages sent to someone through other than spoken means are called nonverbal feedback. Examples are gestures, appearance, and facial expressions.
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How would one demonstrate empathy during problem resolution with a customer if they are prohibited from helping the customer?
What will be an ideal response?
Computer-mediated communication takes place via
a. computers. b. cell phones. c. pagers. d. all of the above
A firm may use its accounts receivable as collateral for a loan from a bank or other financial institution. Which of the following is/are true?
a. The firm physically maintains control of the accounts receivable, collects cash from customers, and repays the loan. b. If the firm fails to repay the loan, the lender can claim the receivables. c. If the firm has used its accounts receivable as collateral for a loan, the firm will continue to show those receivables as an asset (and there will also be a loan payable liability). d. The firm should disclose the lending arrangement in its financial reports. e. all of the above
Which of the following represents cost flows in a manufacturing company under traditional environment?
a. Direct material » Direct labor » Manufacturing overhead » Finished goods b. Direct material » Direct labor » Finished Goods Inventory » Cost of goods sold c. Direct cost » Work in Process » Finished Goods Inventory » Cost of goods sold d. Direct cost » Finished Goods » Cost of goods sold