List at least five sources of job stress in help desk work.

What will be an ideal response?


Five of the following:
inadequate training
lack of qualifications or experience
inadequate resources
poor workplace ergonomics
unrealistic management expectations
abusive users
poor management practices
office politics
work style differences

Computer Science & Information Technology

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What is the author’s recommended test plan?

a. Three users, once a month b. Five users at each major milestone c. Enough to provide statistical significance

Computer Science & Information Technology

Which of the following text error messages can indicate that BIOS could not find a hard drive? (Choose all that apply).

A. Drive not recognized B. No boot device available C. Hard drive not found D. A disk read error occurred

Computer Science & Information Technology

Answer the following statements true (T) or false (F)

1. An overloaded operator= function must be a non-static class member. 2. An overloaded operator[] must be a non-static class member. 3. The operator prefix operator ++ is an l-value, and the text asserts that we should emulate this with operator overloads by returning a reference from prefix versions of operator++. 4. An operator overloading is essentially a function that uses a different syntax for invocation.

Computer Science & Information Technology

What class does Picture inherit from?

What will be an ideal response?

Computer Science & Information Technology