The unlicensed assistive personnel (UAP) says to the nurse, "I don't know why the triage nurse can't help us take care of all of these people instead of sitting out there in the office admitting more clients." The nurse would explain:
1. "The triage nurse has an important role to make sure we admit the sickest clients first."
2. "Oh, she's just lazy, and likes to sit in the office to avoid providing hands-on care."
3. "We don't need help. We can handle this alone."
4. "I don't know. Why don't you go ask the triage nurse?"
1
Rationale: The triage nurse assesses clients as they arrive and determines which clients have the most urgent needs to avoid placing a client with a life-threatening illness in the waiting room.
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