The cost of a product warranty should be included as an expense in the
a. period the cash is collected for a product sold on account
b. future period when the cost of repairing the product is paid
c. period of the sale of the product
d. future period when the product is repaired or replaced
c
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Which of the following is an example of empathetic communication?
A. "We need to get this job finished on time if we want to keep our jobs." B. "These intense deadlines are both unreasonable and unfair." C. "You don't have a choice; this is the job we hired you to do." D. "I understand your frustration; this deadline is intense, and we're running on reduced staff." E. "If you don't like your job, we can easily replace you."
Acme Corporation is hiring a translator. The job advertisement reads, in part, “In meetings, translate messages simultaneously into specified languages with a high degree of accuracy while dealing with difficult people who are frustrated by their lack of ability to communicate directly with others in the meeting.” This type of job advertisement would be considered a ______.
A. high-yield advertisement B. dispatch preview C. realistic job preview D. precise advertisement
Which psychological factor is particularly important to consumers seeking social status?
a. personality b. class consciousness c. perceived risk d. culture
How would you classify a leader who has certain rights and privileges that allow him or her to reward or discipline employees?
a. Formal b. Official c. Informal d. Authorized