Explain communication opportunities and challenges in diversity in businesses

Answer 1

As world markets continue to expand, U.S. employees at home and abroad will be doing business with more people from other countries. You might find yourself working abroad for a large American company, an international company with a plant in the United States, or a company with an ethnically diverse workforce. Regardless of the workplace, your diversity skills-that is, your ability to communicate effectively with both men and women of all ages, cultures, and minority groups-will affect your success in today's culturally diverse global economy.
Workplace diversity can lead to misunderstandings and miscommunications, but it also poses opportunities to improve both workers and organizations. Employees must be prepared to communicate effectively with workers of different nationalities, genders, races, ages, abilities, and other characteristics.

Being a part of a diverse workforce will require you to communicate with

everyone

and to support colleagues in reaching their fullest potential and contributing to the company's goals. To lessen miscommunication, which inevitably occurs, increasing numbers of companies have undertaken

diversity initiatives

and are providing diversity training seminars to help workers understand and appreciate gender and age differences and the cultures of coworkers.