What are the two golden rules that should guide you during any troubleshooting process? Describe each rule.
What will be an ideal response?
Prioritize problems-If you need to solve multiple, prioritize the problems according to severity and spend the most time on the most severe problem. Becoming fixated on a small problem and ignoring larger issues results in much lower productivity. If a problem is too difficult to solve in a given period of time, it is good practice to ask for help.
Try to solve the root of the problem-Some solutions might appear successful in the short term, yet fail over the long term because of an underlying problem. Effective troubleshooting requires good instincts, which in turn come from a solid knowledge of the system hardware and configuration. To avoid missing the underlying cause of any problem, try to justify why a certain solution was successful. If it is unclear why a certain solution was successful, it is likely that you have missed an underlying cause of the problem that might need to be remedied in the future to prevent the same problem from recurring.
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A single algorithm that will calculate the greatest common divisor (gcd) of two integers and, if the gcd is 1, determine the inverse of one of the integers modulo the other, is the __________ algorithm.
Fill in the blank(s) with the appropriate word(s).
When the ________ displays, you know you can draw a shape
A) placeholder B) text box C) crosshair pointer D) ruler guide
Select the HTML below that would associate a label displaying the text "Phone" with the text box named customerPhone
a. Phone: b. c. d.
Certain open source tools are available to image a hard drive, but one of the reasons for using a licensed product, such as BlackLight, is ___________
a. To take advantage of the comprehensive reporting feature that comes with it b. To obtain volume licensing pricing c. Open source products' evidence won't stand up in court d. None of the above