Artifactual communication would include __________.
A. jewelry
B. winking
C. gestures
D. pupil dilation
Answer: A
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A question of policy asks whether something will or will not happen
Indicate whether the statement is true or false
Who is credited with the quote, "You never get a second chance to make a first impression," which comes from an advertisement?
A) P. T. Barnum B) Will Rogers C) Mark Zuckerberg D) Dale Carnegie E) Lou Holtz
What is considered to contribute to perceptions of approachability, responsiveness, and understanding?
a. nonverbal immediacy behaviors b. nonverbal nonimmediacy behaviors c. monocrhonic perceptions of time d. territoriality e. All of the above
Sharon is trying to solve a problem with a difficult trainee who continues to disrupt the training by interrupting others. According to your text, which response would be the most appropriate method for handling this conflict?
a. In explaining the problem, she comments, "You have an attitude problem that is disruptive." b. In explaining the problem, Sharon stands in front of the trainee with her arms crossed. c. The problem does not need to be handled. d. Sharon should identify and describe the problematic behavior.