The ________ is the interaction between the customer and the service provider

A) supply-demand exchange
B) transaction point
C) service encounter
D) service program
E) service promotion


C

Business

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Companies can expand seeking new country markets for already identified market segments

Indicate whether the statement is true or false

Business

Which of the following is a disadvantage of partnership firms?

A) They cannot be dissolved without the permission of the SEC. B) They are taxed at multiple levels: corporate level and individual level. C) They have more difficulty in raising capital as compared to a sole proprietorship. D) They have mutual agency which creates personal obligations for each partner.

Business

Hilliard Company, a small consulting firm, charges all of its operating expenses on Accounts Payable. On January 1, Year 2, Hilliard's Accounts Payable balance was $24,000 and, during Year 2, an additional $216,000 of operating expenses were charged on account. On December 31, Year 2, the Accounts Payable balance was $72,000. What is the amount of cash paid for expenses during Year 2?

A. $64,000 B. $168,000 C. $240,000 D. $264,000

Business

A major retailer desires to use full-time specialized merchandisers. The most appropriate buying organization is a(n) _____ buying organization

a. formal b. informal c. decentralized d. inside

Business