According to Peter Senge at M.I.T., often poorly designed systems cause failure, not poorly motivated individuals. The practical tip related to this idea is .

Fill in the blank(s) with the appropriate word(s).


Move beyond blame

Communication & Mass Media

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Hale and Russ are in their late 40s. Neither has married before, and they had always said that if they weren't married by age 50 they would marry each other. Both come from similar backgrounds and enjoy each other's company. Neither wants to go through life unmarried, so marrying just seems like a good idea. Which type of love characterizes their relationship?

A. storge B. ludus C. pragma D. agape

Communication & Mass Media

________ conflict can relate to aspects such as who should be involved in a decision, how to go about it, where you should meet and what rules should be followed

a. Procedural b. Substantive c. Affective d. Task

Communication & Mass Media

"In your cover letter, you mention that you won an award as outstanding team leader in your prior job. Please describe what you did to earn the award" is an example of a probing question

Indicate whether the statement is true or false.

Communication & Mass Media

If you are not able to consider other perspectives on an issue or are not willing to grant that perspectives other than your own have value, then it would be unethical to give an invitational speech on that particular topic

Indicate whether the statement is true or false

Communication & Mass Media