As a help desk specialist, you will frequently be assigned to manage a project
Indicate whether the statement is true or false
False You may not manage a project, but it's likely that management will ask you to contribute to a project in one way or another.
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Define escalation and explain its role in troubleshooting.
What will be an ideal response?
Brandon purchased a new processor online as an upgrade. When he purchased the processor, he made sure that it used the same socket his computer’s motherboard used. But he did not check to see whether the motherboard chipset was compatible. What will happen if you install a processor on a motherboard that can fit the socket but is the wrong chipset?
A. Damage to both the processor and the motherboard. B. The computer will work fine. C. The computer will power on but will fail POST. D. You will not be able install the processor in the wrong motherboard.
The term ________ refers to one or more computer programs that are packaged together for a unified purpose.
A. software B. hardware C. data D. information
?Microsoft Edge will allow users to save webpages, but they cannot be written on.
Answer the following statement true (T) or false (F)