When answering the telephone, you should always be courteous, _______________, and pleasant, regardless of how busy you are. 

Fill in the blank(s) with the appropriate word(s).


calm

Health Professions

You might also like to view...

Another name for the jawbone is the:

A) maxilla. B) zygoma. C) mandible. D) cranium.

Health Professions

To correct an error on the PCR, the paramedic should:

A) make it a habit to use erasable ink so mistakes can be completely erased. B) cross it out with one line and initial it. C) block it out completely. D) use correction fluid matching the paper color of each copy of the PCR.

Health Professions

Systemic disorders account for more than ________ of muscular complaints.

A. one-eighth B. one-fourth C. one-third D. one-half

Health Professions

Which laboratory specimens must be treated with standard (universal) precautions?

a. Only those labeled with a biohazard sticker b. Only those from patients known to have human immunodeficiency virus (HIV) or hepatitis c. All human blood and body fluids d. All specimens submitted for bacterial culture

Health Professions