Andrew went to hear a speech by a community leader he very much admired. He took a notebook and pen and, during the speech, wrote down everything he could from the speech. When he got home later, he reviewed his notes and could barely make sense out of them. What went wrong?

A. Andrew should have resisted distractions and concentrated more effectively on the speech.
B. Andrew should have taken notes by making a full-sentence outline of the speech.
C. Andrew should have made a key-word outline of the speech instead of trying to write down everything.
D. Andrew should have paid more attention to the speaker's delivery rather than focusing on the words of the speech.
E. Andrew should have simply listened to the speech rather than taking notes.


Answer: C

Communication & Mass Media

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