Criticism is most destructive when it focuses on:

  a.  defending one's behavior.
  b.  both partners' faults.
  c.  changeable behaviors.
  d.  a partner's character.


  d.  a partner's character.

Communication & Mass Media

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The Employee Training Committee values Tyler's contributions because he helps explain other members' ideas and suggestions, corrects misunderstandings, and summarizes the group's discussion on important issues

When the group is confused or is having trouble sorting multiple ideas and arguments, they look to Tyler for help. Tyler has assumed the task role of information provider. True False

Communication & Mass Media

__________ are learned predispositions to respond to a person, object, or idea in a favorable or unfavorable way.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

_____ allow a person to express his or her feelings, even negative ones, by focusing on his or her own experiences rather than making negative generalizations about others

Fill in the blank(s) with correct word.

Communication & Mass Media

For using dry erase boards, it is recommended that you

a. bring your own dry erase markers. b. bring your own erasers c. wash them before use d. both a and b e. both a, b, and c

Communication & Mass Media