Miranda, and Larry work as cooks at the local Fried Chicken hot spot. Miranda is the head fry cook and Larry is her assistant. Miranda deliberately misinterprets Larry’s request for more challenging tasks (such as making the cornbread puppies) and passes the message to Willie, the owner of the hot spot, that Larry is unhappy and wants to resign from the shack. Larry is aware of his heightened emotional state when he is talking to Miranda about the miscommunication and takes a moment to calm down before continuing the conversation. This is an example of which of the communication barriers discussed in the textbook?
a. Filtering
b. Emotions
c. Information Overload
d. Differing Perceptions
b. Emotions
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