Chrissie is the owner of a small photocopying business. When her daughter participates in a fundraiser for a cheerleading competition, Chrissie asks her employees to contribute to the fundraiser, even though she pays most of them only the minimum wage. Most of her employees feel obligated to contribute, and they are upset by what they see as an unfair demand from someone who has power over them. Which of the following practices of a competent communicator might Chrissie keep in mind to understand her coworkers' feelings better?
A. practicing self-awareness
B. thinking with cognitive complexity
C. adaptability
D. behaving ethically
Answer: D
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